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Technical Innovation

Systems and the decisions around them

Technology projects are often approved as if the hard part were the software. The hard part is usually the decision the software forces into the open: which number is official, who may change a record, and what happens when the plant and the headquarters file disagree.

A migration that does not answer those questions creates a second set of books. People keep the old sheet because they trust it. The new system becomes a reporting tool for people who do not run the work.

Technical work in this practice stays next to governance and risk for that reason. A cloud plan without an owner for the data is an unfinished plan.

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